1. What makes Nile Weave bedding special?
At Nile Weave, our bedding is crafted from premium Egyptian cotton, known for its luxurious softness, breathability, and long-lasting quality. Each product is carefully woven to provide a perfect balance of comfort and durability, offering you a truly restful sleep experience.
2. Are your products 100% Egyptian cotton?
Yes, every Nile Weave bedding set is made using 100% authentic Egyptian cotton. We partner with trusted suppliers who ensure our fabrics meet the highest quality and sustainability standards.
3. How do I care for my Nile Weave bedding?
To maintain softness and color vibrancy, we recommend:
- Machine wash on a gentle cycle with mild detergent.
- Avoid bleach or harsh chemicals.
- Tumble dry on low heat or air dry naturally.
- Iron on low if needed.
For detailed care, visit our Care Instructions page.
4. How long will delivery take?
For UAE orders, delivery usually takes 2–5 business days.
Once your order is shipped, you’ll receive a confirmation email with tracking details.
For international shipping inquiries, please contact support@nileweave.com for specific timelines.
5. Can I return or exchange my order?
Yes! Returns and exchanges are accepted within 7 days of delivery for unused and unwashed products in their original packaging.
Please visit our Return & Refund Policy for step-by-step instructions.
6. What if my item arrives damaged or incorrect?
We sincerely apologize for any inconvenience. Please contact support@nileweave.com within 48 hours of delivery, and our support team will assist you with a replacement or refund.
7. Do you ship internationally?
We currently deliver across the UAE and are expanding to international regions soon.
If you live outside the UAE, please email us with your location to check availability and shipping rates.
8. How can I track my order?
Once your order is dispatched, you’ll receive an email and/or SMS with your tracking details. You can track your shipment through our delivery partner’s website using the provided tracking number.
9. Do you offer gift wrapping or special packaging?
Yes, we offer complimentary premium packaging on all orders.
If you’d like to include a personalized message or gift wrap, please mention it in the order notes during checkout.
10. How can I contact customer support?
Our support team is always here to help!
📧 support@nileweave.com
📞 +971 585 809 811
📍 Cluster A, Dubai, United Arab Emirates
We typically respond within 24 hours (excluding weekends and public holidays).